Question

    Is the Ricoh Service Center the same thing as DigiPro?

Answer

    No. The Ricoh Service Center is an outside vendor which serves all departments and schools within the Denver Public Schools District.





Question

    I have an old form that I don't know who made originally. Can Ricoh recreate this for me?

Answer

    Yes. Our graphic design department can recreate old forms, slips and even notepads to your specifications.





Question

    I ordered a job from the Ricoh Service Center last month, but it hasn't come to my school yet. Where's my order?

Answer

    If your order is late, please speak with the employee(s) responsible for emptying/filling your school's inner office mail bag. Often, orders are within your school already, but may be stored outside of the main office. Please contact us at (720) 423-3411 if you still cannot locate your order.
    After your order leaves our office, it goes to the DPS warehouse which is operated by DPS employees.
    If we find that your order is at the warehouse, we will contact the warehouse and CC you in an email to track your order.